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Dealing with ‘problem’ management

Posted on January 2, 2018 by in General Interest, Human Resources, Management & Leadership Skills with no comments

Do you sometimes feel as though you have spent your whole day taking care of employee problems? Are you doing everyone else’s work and not getting your own done? If so, your management may be out of control. It doesn’t have to be though, if you learn the art of “problem” management.

As a manager, more often than not, you … Continue reading

Manager’s communication can count

Posted on December 26, 2017 by in General Interest, Management & Leadership Skills with no comments

Communication – verbal, nonverbal and written, is the core of your business. Unfortunately, this vital component is often treated as an afterthought. An ambiguous memo or poorly planned presentation may leave employees scratching their heads, or even worse, misinterpreting what was said.

As a manager, you are the company’s “communication center.” You are constantly communicating through words, gestures and facial … Continue reading

Listening important for sales

Posted on December 19, 2017 by in General Interest with no comments

Many people assume they are good listeners, but very few actually are. Most people focus more on developing their speaking skills rather than their listening skills. The lack of good listening skills can cause errors in work and can also result in lost sales, customer dissatisfaction and failure in all communications.

There are four general categories or levels of listeners … Continue reading

Be a better salesperson

Posted on December 12, 2017 by in Increasing Sales, Sales and Marketing with no comments

In order to improve your sales ability, you must understand that selling is made up of many parts. In other words, an effective overall picture – strong sales – will not be realized if salespeople don’t use strategy, planning, common sense and an attitude that says “This product is terrific.” Good salespeople also rely on sound judgment, diplomacy, creativity and … Continue reading