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Posts Under: General Interest

Interpreting body talk

Posted on July 11, 2017 by in General Interest with no comments

Interacting with people is more than just throwing words at each other across three feet of air space. You not only have to listen, you have to see what the other person is saying. Yes, see. Did you know that man is capable of 36 walking gaits, according to Desmond Morris in “Bodywatching?” The significance of walking patterns, ranging from … Continue reading

Planting the seeds of trust

Posted on June 20, 2017 by in Business Management, General Interest, Human Resources with no comments

The trust of your employees is a major concern to the manager who wants to accomplish great things. Trust makes every person’s work easier, as it forms the basis for openness between management and employees. And open communication is an essential ingredient in any successful workplace.

The foundation of a trusting relationship between a manager and employees is that manager’s … Continue reading

Know what bosses want to get raise

Posted on June 13, 2017 by in General Interest, Human Resources with no comments

Today marks your anniversary with your company. You view yourself as a dedicated and responsible employee who has been on time, completed assigned projects and followed company policy. Now it’s time for a raise, right? Wrong.

While your clean record may be commendable, it’s hardly outstanding. And unfortunately, where promotions and raises are concerned, being good isn’t good enough. You’ve … Continue reading

Consumers need to learn to know how to complain

Posted on May 30, 2017 by in Customer Service, Enhancing Customer Relations, General Interest with Comments Off on Consumers need to learn to know how to complain

It’s a sad but true fact that most consumers firmly believe that it doesn’t matter and won’t make a difference to complain about lousy service or inferior products. Common feelings are, “It won’t do any good. Nobody cares about one person’s complaints.” Multiply these frustrations by the thousands of folks who think this way and you can easily see how … Continue reading

Good habits help with sales performance

Posted on May 23, 2017 by in Business Management, General Interest, Increasing Sales, Sales and Marketing with Comments Off on Good habits help with sales performance

There are many different characteristics that contribute to making a salesperson the best. However, one characteristic stands out above all others: the adoption of positive habits. The following positive habits can make the difference between great and average sales performance:

Are you thinking positively? Do you make automatic discouraging assumptions about customers? Do you make negative judgments in advance? If … Continue reading