Writing a good resumé won’t get you a job, but a poor one can definitely cost you one.
When creating your resumé, keep in mind that it should be more than just a piece of paper that you pass out to prospective employers; it should be a concise summary of attributes that you bring to the table. The actual act … Continue reading
Do you sometimes feel as though you have spent your whole day taking care of employee problems? Are you doing everyone else’s work and not getting your own done? If so, your management may be out of control. It doesn’t have to be though, if you learn the art of “problem” management.
As a manager, more often than not, you … Continue reading
Communication – verbal, nonverbal and written, is the core of your business. Unfortunately, this vital component is often treated as an afterthought. An ambiguous memo or poorly planned presentation may leave employees scratching their heads, or even worse, misinterpreting what was said.
As a manager, you are the company’s “communication center.” You are constantly communicating through words, gestures and facial … Continue reading
Posted on December 19, 2017 by Jan Kantor
in General Interest
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Many people assume they are good listeners, but very few actually are. Most people focus more on developing their speaking skills rather than their listening skills. The lack of good listening skills can cause errors in work and can also result in lost sales, customer dissatisfaction and failure in all communications.
There are four general categories or levels of listeners … Continue reading
In order to improve your sales ability, you must understand that selling is made up of many parts. In other words, an effective overall picture – strong sales – will not be realized if salespeople don’t use strategy, planning, common sense and an attitude that says “This product is terrific.” Good salespeople also rely on sound judgment, diplomacy, creativity and … Continue reading